Exercise Physiology Marketing in Australia: More Bookings

Exercise Physiology Marketing · Australia

Exercise Physiology Marketing Patients Finally Understand

We help exercise physiology practices get found and booked by patients who know why they need an exercise physiologist, with the right marketing for the size of the practice.

Exercise physiologist coaching an older woman through a seated resistance band exercise in a bright Australian exercise physiology clinic
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Free · 30 minutes on Zoom with Marlon · Find out which rung you're on and your next step

Why don't more patients book my exercise physiology practice?

Most exercise physiology practices in Australia have the same four problems, and the biggest is that patients don't know what an exercise physiologist does: about 1,300 people a month ask Google exactly that. The searches are there. In Brisbane alone, “exercise physiologist near me” is typed about 720 times a month, and even in Newcastle people look for one about 180 times a month. The fix is the right marketing for your size, in the right order.

What's going wrong now

  • Patients don't know what an exercise physiologist does
  • The diary empties when five Medicare visits run out
  • Relying on a few GPs and support coordinators
  • A website that reads like a gym, not allied health

What our clients get

  • Patients who know why they need you, booking in
  • Patients who keep coming after the care plan ends
  • New patients from Google, not only referrals
  • A website GPs and coordinators trust enough to refer to

No one can promise you a number of new patients, and we won't. This is what we keep seeing with past clients.

Case study · A chiropractor in Mackay

Our nearest proof: a chiropractor in Mackay went from 5.9 to 9.3 online bookings a day

It's a chiropractic practice, not exercise physiology, but its patients find it the same way: on Google Maps, then they book online. With three chiropractors it was already on rung two and running Google Ads. We rebuilt the website, linked every service to the Google profile, and left the Google Ads exactly as they were.

  • Online bookings a day5.99.3First 10 days after launch
  • Completed online bookings292351Six weeks before and after launch
  • Cost per booking from Google Ads$15.62$13.82Same ads, same $2,558 spend

They'd been paying for SEO before the rebuild. The new website did so well that they stopped the SEO, as we recommend on rung two, then got so busy they cut back their Google Ads too.

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First, an exercise physiology website that books new patients

Your website and the Google Business Profile linked to it carry every other service. With one or two exercise physiologists, that pair is often all the marketing a practice needs, so it's usually where we start. The call confirms it, because some exercise physiology practices are the exception.

  • A page for every condition

    Diabetes, chronic pain, heart health, osteoporosis and NDIS programs each get a page saying what you do and who it's for.

    Learn more
  • Google Maps that explains you

    Your Google Business Profile lists each program and links it to its page, so people searching a condition see an exercise physiologist.

    Learn more
  • Testimonials only where ESSA allows

    Share rooms with a physio? ESSA says no testimonials. Run an EP-only practice? Accurate ones are fine. We write to the rule that fits you.

  • Booking the right first session

    New patients book an initial assessment in Cliniko, Splose, Nookal or your own system, with Medicare, NDIS, DVA or private already chosen.

    Learn more
  • Get found in ChatGPT

    AI SEO is built in, so when someone asks ChatGPT what helps with their condition, your practice is part of the answer.

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  • Written in your words

    We interview you first, so the website explains how you work, who you see most and why exercise is the treatment.

    Learn more

Once your website is live

More exercise physiology marketing services we provide

Once the website is taking bookings, we also run Google Ads, SEO, Google Maps care and AI SEO for exercise physiology practices. Google Ads fits when you add exercise physiologists; SEO fits when you add disciplines or clinics.

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What to pay for, and when

The New Patient Growth Ladder for exercise physiologists

With one or two exercise physiologists, a website linked to Google Maps is usually all you need. When you hire more exercise physiologists, add Google Ads to fill their diaries. When you add physio, dietetics or a second clinic, add SEO.

  1. 2+ disciplines and/or 2+ clinicsRung 3: + SEO
  2. 3+ exercise physiologistsRung 2: + Google Ads
  3. 1–2 exercise physiologistsRung 1: Website + Google MapsStart here

AI SEO is part of rung one and grows again on rung three. That's the rule of thumb. Your exercise physiology practice may be an exception, so on the call we confirm which rung you're on.

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How it works for exercise physiology practices

  1. Step 1

    Book your New Patient Growth Call

    Thirty minutes on Zoom. We check your website, your Google profile and what ChatGPT says when someone asks about your conditions, then confirm your rung.

  2. Step 2

    Get your plan

    You get the next steps for your rung and what each one costs. If you don't need us, we tell you. The decision is yours.

  3. Step 3

    We interview you, then build

    An hour on your programs and the patients you want more of, then we write and build. Live in about 30 days, with every page signed off by you.

  4. Step 4

    Watch bookings, then climb

    Track the bookings coming in. Add Google Ads when you hire exercise physiologists, and SEO when you add disciplines or clinics.

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Why exercise physiologists work with us

  • We explain the job for you

    Every page answers the question patients have before they book: what does an exercise physiologist do, and is it for me?

  • Inside ESSA's rules

    Pages, ads and review requests follow ESSA's advertising guidelines, including when testimonials are allowed and when they aren't.

  • Measured in bookings

    You see which conditions bring new patients and what each booking costs, not rankings and clicks.

  • Only what your practice needs

    A solo exercise physiologist hears they're on rung one. We won't sell Google Ads or SEO until the practice is ready.

  • Works with your booking system

    Cliniko, Splose, Nookal, Halaxy, Zanda, Coreplus or whatever your clinic runs on.

  • You own everything

    The website, the pages and the Google profile are yours. No lock-in, nothing to hand back.

Exercise physiology marketing questions practice owners ask

How much does exercise physiology marketing cost?

The cost of exercise physiology marketing depends on which services your practice needs, and we only know that once we've looked, so we work it out together on a free New Patient Growth Call. Most practices with one or two exercise physiologists need rung one: a website and Google Maps, paid once. Google Ads and SEO are monthly, and we suggest them only when you're ready.

Do I need SEO or Google Ads for my exercise physiology practice?

Probably not yet. An exercise physiology practice with one or two exercise physiologists at one site gets most new patients from Google Maps and the website behind it. Google Ads fits when you hire more exercise physiologists and need their diaries filled. SEO fits when you add physio, dietetics or a second clinic. That's the New Patient Growth Ladder, and the call confirms your rung.

How do I market exercise physiology when patients don't know what an EP is?

Answer the question before you ask for the booking. About 1,300 Australians a month search “what is an exercise physiologist”, and many more search their condition or “physio” instead. Pages that explain, in plain words, what an accredited exercise physiologist (AEP) does for diabetes, chronic pain or heart health, and what the first session looks like, turn those searches into patients who book.

How do I keep patients after their Medicare visits run out?

Show patients what happens after the care plan. A GP chronic condition management plan covers up to five Medicare allied health visits a year, shared across every discipline, so an exercise physiology program often outlasts the rebate. Clear pages on private fees, health fund rebates and group classes tell patients how to keep going, so the diary doesn't empty when the plan does.

Can my exercise physiology practice use testimonials?

It depends on who works in your rooms. ESSA's advertising guidelines say a business that includes regulated health professions, such as an exercise physiologist sharing a practice with a physiotherapist, can't use testimonials. An EP-only practice can, if they're true and accurate. Exercise physiologists aren't registered with AHPRA; ESSA self-regulates the profession. We write every page and review request to the rule that applies to you.

How do I compete with physios and personal trainers?

Say plainly where an exercise physiologist fits. Someone with type 2 diabetes or ongoing back pain often books a physio or a gym because they've never heard of an exercise physiologist. We write pages on your university training, the conditions you work with and how a program is built, without knocking anyone. Patients who understand the difference choose you on purpose.

How do I get more NDIS participants?

Make it easy for support coordinators and participants to say yes. About 720 people a month search “NDIS exercise physiologist” in Australia. A page that explains what you offer under capacity building, how you report on goals and how to book, plus a referral form a coordinator can use in a minute, brings in participants without waiting for word of mouth.

Do you work with Cliniko, Splose or Nookal?

Yes. We work with the booking systems exercise physiology practices use, including Cliniko, Splose, Nookal, Halaxy, Zanda and Coreplus. Patients still book in your system. We change what happens before they reach it, so a new patient lands in the right appointment: an initial assessment, a group class or an NDIS session.

How long before my exercise physiology practice sees more bookings?

It depends on the service. A new website can lift bookings within days: our chiropractor in Mackay went from 5.9 to 9.3 online bookings a day just after launch. Google Ads start working the day they go live. Google Maps and SEO build over months. We can't promise a number of new patients, because no one can. But this is what we see again and again with past clients.

What happens on the New Patient Growth Call?

Thirty minutes on Zoom with Marlon. We look at your exercise physiology practice the way a new patient would: Google Maps, ChatGPT, then your website and booking. You leave knowing your rung and your next step. If you don't need us, we'll tell you.

Book your New Patient Growth Call

In 30 minutes we assess your exercise physiology practice and give you the next best step to more bookings: whether your website is ready to take them, whether your Google Maps profile is set up, and whether you need Google Ads or SEO yet.

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